Frequently Asked Questions

1. What products does Eishaal Tex offer?

Eishaal Tex specializes in premium bedding collections, including double and single bedsheets, blankets, comforters, bridal collections, mattress protectors, and pillow collections.

2. Where is Eishaal Tex located?

Our store is located at Tata Wali Gali, Factory Area, Faisalabad, Pakistan.

3. Does Eishaal Tex offer shipping?

Yes, we offer shipping across Pakistan. Free shipping is available on orders over Rs. 5000.

4. How long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and delivery times range from 3-7 days.

5. What is your return policy?

We accept returns within 10 days of receiving your order, provided the items are unused, unwashed, and in their original condition. Please refer to our Returns and Refund Policy for more information.

6. How can I contact customer service?

You can reach our customer service team by phone at 03061710000 or email at eishaaltex@gmail.com. We're here to assist you with any questions or concerns you may have.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

8. Do you offer wholesale or bulk purchasing options?

Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information and to discuss your specific requirements.

9. Are your products made from sustainable materials?

At Eishaal Tex, we are committed to sustainability and ethical sourcing practices. Many of our products are made from high-quality, eco-friendly materials. Please check individual product descriptions for more details.

10. Do you offer customization or personalization options?

Yes, we offer customization options for certain products, such as bridal collections. Please contact us to discuss your customization needs and we'll be happy to assist you.